09 - Settings and Governance
Settings and Governance
In short: Settings is one page for the store-wide basics: your plan and credits, Flunnel in your theme, code, languages, sign-ups and privacy. Your connections, Klaviyo included, live in Integrations.
There is very little to switch on. Most configuration lives with the feature it belongs to, and the rest sits on one Settings page. This page is a reference for each section.
The settings sections
In short: Settings is one page. The list on the left jumps to each section.
Section | What it holds |
|---|---|
Plan and credits | Your plan, the AI credits used this month, and your published pages against the plan's limit |
Flunnel in your theme | Whether Flunnel's layout is in your published theme, with Enable when it is not |
App embed | Whether deals can show on your theme's product pages |
Code on every Flunnel page | Head and Body code, such as a tag manager, for pages on Flunnel's own layout |
Languages | Your store's languages and the words to keep when translating |
Email pop-up sign-ups | Whether sign-ups become Shopify customers, and every sign-up that received a code |
Email platform | Your Klaviyo connection's status, with a link to Integrations |
Store figures from Shopify | Whether the analytics screens show your store's own figures |
Deals | A summary of your Bundle settings |
Get started and help | The Get started guide and the help center |
Data and privacy | The sign-ups download, the access record and customer data requests |
Danger zone | Removing Flunnel from your theme, and switching to the Free plan |
Most settings act the moment you click them. The code boxes, the words to keep and the Get started switch wait for Save in Shopify's save bar.
AI and credits
In short: The AI is built in. Each generation uses AI credits from your plan.
You do not need your own AI provider or API key. Flunnel runs the AI for you, and each generation uses the AI credits included in your plan. Plan and credits shows your plan, what it costs and two meters: the credits used this month and your published pages against the plan's limit.

A few things to know:
Credits reset every cycle. Unused credits do not roll over.
Need more? Change plan and Buy credits open Pricing, where a paid plan can add a one-time top-up.
Drafts are free to keep. Only published pages count against the plan's limit.
Quick tip: If a generation fails, check your credits here first, then try again.
Klaviyo
In short: Connect Klaviyo from Integrations in one click. There is no key to paste.
Connections live in Integrations, not in Settings. Settings only shows your email platform's status, and Open Integrations takes you there.

Connect. Click Connect Klaviyo and approve Flunnel in Klaviyo, in a new tab. One Klaviyo account connects to one store.
Set up your email flows. The email setup builds seven flows in your Klaviyo account. See Email Flows.
Landing page sign-ups. Every sign-up joins your Welcome list. You can also add them to one of your own lists, and give each subscriber a discount code.
The Klaviyo page also checks your account (the Shopify integration, onsite tracking, the default sender and the sending domain) and lists what Flunnel shares with it. Disconnect stops sign-ups from reaching your account and hides the pop-up; your flows and lists stay in Klaviyo.
Writing rules
In short: The house rules for copy are built in, so every page follows them without any setup.
Flunnel's writing rules, the claim guardrails for each category included, are built in and kept up to date by Flunnel. You steer each page through its brief, and your emails through the email setup.
What you set | Where |
|---|---|
The facts, persona and promise of a page | The page's brief |
Words a translation must keep | Settings, under Languages |
Brand, email design and email language | The email setup, from Email flows |
Deal colors and storefront wording | Bundle settings |
Example: Aerix adds its tagline "Play the long rally" to the words to keep, so every translation leaves it as written.
Quick tip: Put the facts that matter in the brief. The more specific the brief, the more specific the copy. See Best Practices.
Governance: who can change settings
In short: Flunnel follows your Shopify staff permissions.
Flunnel does not add its own roles. Any staff member who can open the app can use all of it, Settings included. Manage who can open Flunnel in your Shopify admin, under Settings, Users and permissions.
The sensitive parts are protected for you: there is no AI key to manage, the Klaviyo connection is kept encrypted, and every time the app shows or downloads customer email addresses, it writes an entry to the access record, which is kept for 400 days.
Back to Email Flows · Continue to Best Practices
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